Return Policy

We take a lot of pride in hand-pouring each and every one of products in store.   Our candles are made using paraffin soy blend wax, pure fragrance oils, and cotton paper wicks, resulting in a candle that is true-to-scent and long-lasting.  

If your candle (or other scented product) doesn't burn exactly the way you think a candle should perform, please contact us at or so we can make it right!   Please contact us before proceeding with the below.

We will exchange any merchandise in its original condition within 30 days of purchase along with a copy of your original invoice. You may exchange your merchandise two ways:

  • List the items you want to exchange on your invoice and send the items back to:

Divine Escentials

105 W. Ridgeland Ave. Suite 4

Ridgeland, MS 39157


  • Exchange the items at your local Divine Escentials store.

You are responsible for return shipping costs (unless the product is damaged or defective). Your original payment method will be charged or credited when the return/exchange is processed.

Thank you!